flight reservations / group bookings / enquiries
*number To be arranged*

call centre operating hours: monday to saturday
8:00 am to 8:00 pm


baggage claim: (01325) xxx-xxx

please check our travel information section for answers to many common enquiries.

email customer care: customerservices@excelsisairways.com

please note: as all emails are investigated, there is a minimum of 10 business days for email responses. if your enquiry is urgent, please contact the excelsis call centre.



general business hours: monday to friday
9:00 am to 5:30 pm

address: victory house
11 & 12 pioneer court
morton palms business park
darlington, county durham
dl1 4wd
t: (
f: (
web: www.excelsisairways.com

advertising sales enquiries: 01325 xxx xxx
jim.knight@excelsisairways.com

media enquiries (editorial): 01325 xxx xxx
jim.knight@excelsisairways.com


charter flight enquiries: charters@excelsisairways.com